Healthcare Consumerism

As the feds push us to become more efficient, at the same time they're cutting reimbursements, the consumers (patients) are becoming more aware of the cost/benefit of engaging the services of different providers. They expect great prices and great service. Whereas this is primarily done through great patient portals, getting information to where it is meaningful for the consumer is oftentimes a challenge. The answer is speech recognition and speech recognition. (1) Speech Recognition to chart the patient's health in real time and (2) Speech Recognition that the provider uses to manage his daily work flow. Our clients are using speech recognition to not only chart the patient but to navigate the web and post meaningful information to the patient portal for each patient. As today's providers work to retain their patient base, patient consumerism is on the rise.

Meaningful Use Vs. Meaningful Information

Providers today are in a juxtaposition as to “pointing & clicking” or “dictating”.  What is the answer ? "Yes" – both! As the provider is reviewing the chart with the patient, scrolling through the screen on his EMR, pointing and clicking, he/she will find it necessary to add the patient's peculiarities and specifics.  This information will have to be shared with others in the healthcare network.  Whereas transcription oftentimes is delayed, inaccurate and inexpensive, the only true answer is "real time input" into their EMR with front end speech recognition.  This is the only way to comply with the government requirements as well as achieve information that the healthcare network can use for great patient care.