Saturday, May 5, 2012

Healthcare Consumerism

As the feds push us to become more efficient, at the same time they're cutting reimbursements, the consumers (patients) are becoming more aware of the cost/benefit of engaging the services of different providers. They expect great prices and great service. Whereas this is primarily done through great patient portals, getting information to where it is meaningful for the consumer is oftentimes a challenge. The answer is speech recognition and speech recognition. (1) Speech Recognition to chart the patient's health in real time and (2) Speech Recognition that the provider uses to manage his daily work flow. Our clients are using speech recognition to not only chart the patient but to navigate the web and post meaningful information to the patient portal for each patient. As today's providers work to retain their patient base, patient consumerism is on the rise.

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